Learn what the API credentials are and why they are required.
Our Shopify integration syncs fulfilled orders from your Shopify store to ReBound. This enables our solution to work (for instance, end customers can find the order in our returns portal and register a return).
The integration uses our APIs to send this data into our IT system. To ensure only authorized users or applications can do this, our APIs require a username and a password.
Managing returns is quite complex, so we must set you up in our system according to the exact flows and processes we agreed on. Think of which carriers your consumers can use, to which of your hubs or locations returns should be sent and what processing takes place in our warehouses. To match each order with this configuration, a few additional fields are needed (these are called client, frontend, parcel type and item type).
If you have not yet received this data from your ReBound implementation manager, please reach out to them.
These four fields and the credentials are generated by us when implementing your setup in our system. All you need to do is to fill them in the Shopify app, so it can use them when syncing orders.
